Frequently asked questions for Auto Transport??

Auto Transport Questions?

How long is this Auto Transport quoted price good for?

This Auto Transport quote is good for 2 weeks. However, Webster Hauling Inc. reserves the right to adjust any quoted price. Please contact us at 888333-6343 any time to check on current pricing for you auto transport needs.

Does my auto transport have Insurance?

Yes, your vehicle is covered by the cargo insurance policy of the transporter for your vehicle at the full replacement value while in their possession.

Can I pack personal belongings in my vehicle?

Unfortunately, your car and its trunk compartment must be free of all personal belongings during Auto Transport. There are several reasons for this. The primary of those reasons is that the Department of Transportation does not allow for the transportation of “personal items” in a car that is being hauled by an “Auto Carrier”. The second reason is that any personal items are not covered by the carrier’s insurance. Lastly, all trucks have a maximum weight that they must comply to. With the excess weight of a you personal items placed within the car being transported, this can put the carriers transport truck over weight, and cause them to be delayed or miss other pickups. So please, do not have any personal items in your vehicle when it is picked up or dropped off for shipment, or you may be subject to an additional charge.

How far in advance should I schedule the transport of my vehicle?

The sooner  you place your auto transport order, the easier it will be for us to work with all of your needs, including shipment scheduling. However, if an immediate pick up is necessary, we can arrange to have your vehicle picked up within a few days, this would be expedited services and be more costly. To ensure that your vehicle is moved within the schedule that you need, we request that you set up your auto transport as soon as possible.

Where will my car be picked up and delivered?

This Auto Transport service is door to door within reason, please keep in mind that the truck can be up to 90 feet long and need more room to navigate in and out. Also you can use terminal pickup and we can assist in setting up for you. You do not have to be present when we pick up you vehicle. We need a person that can give us the key and release the vehicle and to sign for delivery of your vehicle.

Can I drop off or pick-up my vehicle at a terminal?

Yes, we have local terminals located within most major U.S cities. This is choice that is convenient for anyone looking for immediate pickup and delivery of their vehicle for Auto Transport.

How will I know when my vehicle is scheduled for pick-up or deliver my vehicle?

Most of our drivers will contact the pickup point 12-24 hours prior to pickup.  This call will inform you of the window of time which you can expect your auto transport driver to arrive. If there are any delays, you will be contacted to provide an updated time of pick-up or delivery.

How do I prepare my vehicle?

Please  have no more than a quarter tank of gas in your vehicle when we pick it up for  auto transport. More fuel than this can provide an unnecessary safety hazard. Also, please ensure that everything is secured properly, such as bed liners, hood, convertible tops, etc., so that they will not blow off. Please remove or retract any antennas.

Can you guarantee a pick-up or delivery date?

We will everything within our power to meet your needs. If the exact date that you request is unavailable, we will push to have your vehicle picked up within 1-10 business days of that request. We can not guarantee a delivery date for Auto Transport due to the fact that natural complications such as weather and damaged roadways can obstruct the process of your vehicles transport. However, we do track the progress of you transport and will inform you of contact information with the driver. When booking your auto transport, you will be provided with an estimated transport time that your shipment will take, so that you may schedule ahead.

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